Grand Duke Casino cares a great deal about its players and operates in every possible way to keep them satisfied and in content. There can be many issues required solving when dealing with such a massive operation such as an online casino.
Since no operation runs smoothly all the time and since setbacks and problems are a natural part of every business, Grand Duke has a unique dedicated customer service and technical support teams which are available 24/7 for the welfare of the players. Grand Duke Support consists of highly trained and well experienced individuals who share one goal and that is to make sure all players receive the proper help and assistance in case they require so.
For example, a player finds it difficult or impossible to download and install the Grand Duke Casino software or access the instant play option. That player then contacts Grand Duke Support and is immediately taken care of by one of our technical support team members. Or in case a player need further clarifying the use of different Grand Duke Payment Methods or terms and conditions which apply for certain promotions and bonuses. Our customer service representatives will make sure all is clear on the player’s.
In fact, we recommend every player to contact Grand Duke Support for every little help if required. This will prevent future mistakes from reoccurring and will improve the players overall experience of playing at Grand Duke Casino. Players can contact Grand Duke Support by phone (toll free), mail or via live chat. Choose your preferred way and trun to us when ever you need.